Cookie Policy
How we use cookies on the Stardust Cleaning Services website
1. Introduction
This Cookie Policy explains how Stardust Cleaning Services ("we", "us", or "our") uses cookies and similar technologies when you visit our website at stardustcleaning.co.uk. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
By continuing to use our website, you consent to our use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our website.
2. What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and improve the user experience.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.
3. Types of Cookies We Use
We use the following types of cookies on our website:
3.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website cannot function properly without them.
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and your experience.
3.3 Marketing Cookies
These cookies are used to track visitors across websites. They are used to display ads that are relevant and engaging for individual users.
3.4 Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
4. Cookies We Use
Below is a detailed list of the cookies we use on our website:
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Used to distinguish users and track website usage | Analytics | 2 years |
| _ga_* | Google Analytics | Used to persist session state | Analytics | 2 years |
| _gid | Google Analytics | Used to distinguish users | Analytics | 24 hours |
| _gat | Google Analytics | Used to throttle request rate | Analytics | 1 minute |
| _gcl_au | Google Ads | Used to store and track conversions | Marketing | 90 days |
| _fbp | Used to deliver advertising when users are on Facebook | Marketing | 3 months | |
| PHPSESSID | Website | Preserves user session state across page requests | Essential | Session |
| wordpress_logged_in_* | WordPress | Used to identify logged-in users | Essential | Session |
| wp-settings-* | WordPress | Used to customise the admin interface | Functional | 1 year |
| cookielawinfo-* | Website | Stores user cookie consent preferences | Essential | 1 year |
5. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website and deliver advertisements on and through the website. These include:
- Google Analytics: We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. For more information about Google Analytics cookies, please see Google's privacy policy: policies.google.com/privacy
- Google Ads: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. For more information: policies.google.com/technologies/ads
- Facebook Pixel: We may use Facebook Pixel to measure the effectiveness of our Facebook advertising. For more information: facebook.com/policies/cookies
6. How to Control Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:
6.1 Cookie Consent Banner
When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept or reject non-essential cookies through this banner.
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links may be helpful:
- Cookie settings in Chrome
- Cookie settings in Firefox
- Cookie settings in Safari
- Cookie settings in Microsoft Edge
6.3 Opt-Out Links
You can opt out of certain third-party cookies by visiting:
- Google Analytics Opt-out Browser Add-on
- Google Ads Settings
- Facebook Ad Preferences
- Network Advertising Initiative Opt-out
Please note: If you choose to block or delete cookies, some features of our website may not work properly, and your user experience may be affected.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or any other reason we determine is necessary or appropriate. Any changes will become effective when we post the revised policy on our website.
We encourage you to periodically review this page for the latest information on our cookie practices.
8. More Information
If you would like more information about cookies and how they are used, you may find the following resources helpful:
Contact Us About Cookies
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Stardust Cleaning Services
Chelsea House, Chelsea Street
New Basford, Nottingham
NG7 7HP
Phone: 0800 999 5767
Email: sales@stardustcleaning.co.uk